Agenda – DRAFT
TUESDAY // OCTOBER 15, 2024
5:00 PM | Exhibits
All attendees, sponsors, and speakers must check in at the registration desk and pick up a name badge. Please wear your badge at all times during the Summit.
6:05 PM | Opening Keynote
Restaurant Catering & Food at Work Will Shape Our Kitchens Moving Forward
A hidden opportunity exists for our industry at the intersection of restaurants and light food manufacturers. Erle Dardick, a world-renowned expert in restaurant catering, will explore how the next generation of B2B catering order management technology for restaurants will evolve from modernized cloud-based ERP food manufacturing order management systems.
As disruptive technologies such as voice, AI, robotics and automation surface in the years ahead, restaurant operators will require a deep commitment to achieving operational efficiency to drive revenue growth and find additional profit within an environment where margins are shrinking, along with a labor model that is constantly under pressure. A perfect storm is brewing in the restaurant industry as operators evolve operationally to adapt to a multi-unit, multi-sales channel environment. B2B relationships, community and technology are now table stakes. A plethora of opportunities exist in this space, and due to the mass of API integration partnerships that exist for operators within the context of industry solutions, this thesis allows for a broader perspective on where the market is headed, and how these headwinds will define the future of our kitchens… and our technology stacks.
KEYNOTE SPEAKER
Kelly Grogan
Co-Founder
CRUMBS
7:00 PM | Networking Event
This is a great opportunity to meet some of our speakers, sponsors and your fellow attendees over hors d’oeuvres and cocktails.
wedneSDAY // OCTOBER 16, 2024
9:00 AM | General Session
Driving and Managing Catering Sales: Building A Business Foundation that Scales
Before a brand can deploy a catering (B2B) order management system and supporting technologies, it must align its business framework, business logic, workflow and best practices. In this session, using the framework of the 5 Stages, 12 investments & 109 key characteristics, we will discuss how restaurants can develop a strategic program focused on sales growth that allows them to own the customer journey and their data while identifying the metrics and behaviors required to measure success.
The session will explore how to drive and manage first- and third-party catering (B2B) sales and offer an outline for investments needed to support that revenue. Attendees will leave with an actionable framework and ROI plan to implement into their organizations.
PANELISTS
Tracy Avolio
Chief Sales Officer
New Catering Connections
Allen Beck
Director of Off-Premise and Catering
Costa Vida Fresh Mexican Grill
David “Rev” Ciancio
Co-Founder and Chief Marketing Officer
Handcraft Burgers and Brews
Kelly Grogan
Co-Founder | CRUMBS
MODERATOR
Cherryh Cansler
VP of Events
Networld Media Group
9:00 AM | General Session
Driving and Managing Catering Sales: Building A Business Foundation that Scales
Before a brand can deploy a catering (B2B) order management system and supporting technologies, it must align its business framework, business logic, workflow and best practices. In this session, using the framework of the 5 Stages, 12 investments & 109 key characteristics, we will discuss how restaurants can develop a strategic program focused on sales growth that allows them to own the customer journey and their data while identifying the metrics and behaviors required to measure success.
The session will explore how to drive and manage first- and third-party catering (B2B) sales and offer an outline for investments needed to support that revenue. Attendees will leave with an actionable framework and ROI plan to implement into their organizations.
PANELISTS
Tracy Avolio
Chief Sales Officer
New Catering Connections
Allen Beck
Director of Off-Premise and Catering
Costa Vida Fresh Mexican Grill
David “Rev” Ciancio
Co-Founder and Chief Marketing Officer
Handcraft Burgers and Brews
Kelly Grogan
Co-Founder | CRUMBS
MODERATOR
Cherryh Cansler
VP of Events
Networld Media Group
9:00 AM | General Session
Strategic Investments for Your Brand’s Enterprise Catering Program
There are 12 strategic investments that operators need to make in their business to complement their catering B2B technology ecosystem. Attendees will receive a must-consider list of investments that will yield the full potential of a scalable, predictable, and reliable catering and food-at-work revenue channel.
These investments are independent of the technology you select to support your catering operations. However, attendees will walk away with a new appreciation for the type of software they will require to meet the standards and expectations put forward in this session.
PANELISTS
Tracy Avolio
Chief Sales Officer | New Catering Connections
Allen Beck
Director of Off-Premise and Catering | Costa Vida Fresh Mexican Grill
David “Rev” Ciancio
Co-Founder and Chief Marketing Officer
Handcraft Burgers and Brews
Kelly Grogan
Co-Founder | CRUMBS
MODERATOR
Cherryh Cansler
VP of Events
Networld Media Group
9:00 AM | General Session
Catering Technology Part 1 – Online Ordering & POS Integration Traps
View Description
Attendees will learn about the limitations of legacy POS and online ordering systems when it comes to catering (B2B) transactions. Experts will also discuss the traps in the business logic of POS systems and why online ordering companies are potentially flawed in their integration strategies when it comes to B2B Catering Transactions.
Join us for a frank, honest, and transparent conversation with Christopher Sebes who has spent his career in hospitality management and technology including as founder of Xpient Solutions, President at Xenial, And Advisor to Valyant AI, Touchbistro POS, Novadine, Go Tab, ShiftPixy, RTS, Hellometer, RBBT Tech, Tray, and Lunchbox.
PANELISTS
Tracy Avolio
Chief Sales Officer
New Catering Connections
Allen Beck
Director of Off-Premise and Catering
Costa Vida Fresh Mexican Grill
David “Rev” Ciancio
Co-Founder and Chief Marketing Officer
Handcraft Burgers and Brews
Kelly Grogan
Co-Founder | CRUMBS
MODERATOR
Cherryh Cansler
VP of Events
Networld Media Group
9:00 AM | General Session
Catering Technology Part 2: Look to Light Food Manufacturing for Guidance – What Is an ERP System?
View Description
Enterprise Resource Planning (ERP) is a platform companies use to manage and integrate the essential parts of their businesses. Many ERP software applications are critical to companies in food manufacturing because they help them implement and control all the processes needed to run their companies with a single system, but there are thousands of ERP systems available today from all parts of the world.
Join Erle and his panel of experts to discuss how new and disruptive technologies such as voice, AI, robotics, and automation, along with the growth of B2B transactions, will put ALL light-food manufacturing order management solutions (ERP) in play for restaurants in the years forward.
Attendees will also learn how our online ordering and POS providers can further evolve their solutions to “close the gap” when compared to more robust B2B order management solutions. Operators will learn to work with their tech partners to help create efficiency in the kitchens and how using the right technology can drive relationships and transactions in off-premises operations.
PANELISTS
Tracy Avolio
Chief Sales Officer
New Catering Connections
Allen Beck
Director of Off-Premise and Catering
Costa Vida Fresh Mexican Grill
David “Rev” Ciancio
Co-Founder and Chief Marketing Officer
Handcraft Burgers and Brews
Kelly Grogan
Co-Founder | CRUMBS
MODERATOR
Cherryh Cansler
VP of Events
Networld Media Group
7:00 PM | Networking Event
Dinner Party at Bierstadt Lagerhaus
Join your fellow industry colleagues for an exclusive dinner party at Bierstadt Lagerhaus, RiNo’s premier German-style brewpub.
What’s on tap?
- A dedicated feast on handcrafted lagers (including their famed Slow Pour Pils!)
- Delicious pub fare and German-inspired dishes to fuel your #LagerHard adventures.
- Games galore! From oversized yard games and vintage pinball to a giant video wall, the Bierhalle offers entertainment for all.
- Soak up the sun (and the suds) at the expansive outdoor Biergarten.
- Prepare to be entertained by the talented wrestlers of Rocky Mountain Pro Wrestling.
This private dinner party is included with your Summit registration at no additional cost, so grab your stein and get ready to Prost!.
First buses depart at 6:30 pm for the quick 10-minute ride to Bierstadt Lagerhaus.
Presented by Botrista Beverages
